Privacy Policy

Privacy Policy Cooper & Quint Dog Accessories

Thank you for your interest in Cooper & Quint Dog Accessories. The protection of your privacy is very important to us. Below you will find all information about how we process your data.

Access data and hosting

You can visit the website without providing personal information. With every visit to the website, the web server automatically saves a so-called server log file, which contains, for example, your IP address, date and time of your visit (access data) and documents the call.

This access data is evaluated exclusively to ensure trouble-free operation of the site and to improve our services. According to art. 6 paragraph. 1 sentence 1 lit f GDPR the protection of our legitimate interests in the correct presentation of our offer which are of decisive importance in the process of balancing of interests. All access data will be deleted no later than seven days after the end of your visit to the site.

Hosting services for third parties

In the context of processing on our behalf, third parties provide us with hosting and presentation services for our websites. We use the following service providers to host the website in question:

URL:Cooperandquint.com

Hosting:TransIP

All data collected in the context of using these web pages or in forms for the purposes described below will be processed on the servers of the respective service provider. Processing on other servers only takes place as described in this privacy statement.

Data collection and use

We collect personal data if you provide it voluntarily when you contact us (e.g. via the contact form or e-mail). Mandatory fields are marked as such, because in these cases we need the data for processing your contact or opening a customer account in accordance with art. 6 paragraph. 1 sentence 1 lit. b GDPR and you cannot send the contact without this information. You can read which data is collected on the basis of the various input forms. We use the data you provide to process your questions.

We have engaged service providers for the technical handling of your questions on our behalf. After full processing of the request, your data will be limited for further processing and will be erased after the fiscal and commercial retention periods, unless you have expressly agreed to further use of your data or we reserve the right to continue using data, which is legal permitted and about which we inform you in this statement.

data transfer

If you have ordered one of our products, which we will send you by post, we will provide the information required for the execution of the agreement in accordance with the state of the art. Art. 6 paragraph. 1 sentence 1 lit. b GDPR to the carrier responsible for delivery if this is necessary for the delivery of ordered goods. Depending on the payment service provider you choose in the ordering process, we will transfer the payment information collected for payment processing to the credit institution in charge of the payment and, if applicable, to the payment service providers engaged by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves when you create an account there. In that case, you will have to log in to the payment service provider with your access data during the ordering process. In this context, the data protection declaration of the respective payment service provider applies.

E-mail newsletter

Email advertising with subscription to the newsletter

When you register for one of our newsletters or provide your information to download a document for free from our website or our Facebook or LinkedIn presence, we use the information required for this or provided separately by you to regularly send you our email newsletter based on of your permission in accordance with the state of art. 6 paragraph. 1 sentence 1 lit. a GDPR.

The newsletter is sent on our behalf by service providers to whom we provide your email address for this purpose.

If the newsletter is sent through a service provider based in the US, it is certified under the EU-US Privacy Shield. As a result of this agreement between the US and the European Commission, the European Commission has established an adequate level of data protection for companies certified under the privacy screen.

You can unsubscribe from the newsletter at any time by sending a message to the contact option described below or via a link included in the newsletter. After unsubscribing, we will delete your e-mail address, unless you have expressly agreed to further use of your data or we reserve the right to continue to use data, which is permitted by law and about which we inform you in this statement.

Email advertising without registration for the newsletter and your right to object

If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right to inform you in accordance with art. 11.7 paragraph 3 Telecommunications Act regularly send offers for similar products, such as products already purchased, from our range by e-mail. This serves to protect our legitimate interests in an advertising approach to our customers who override the process of balancing of interests under Art. 6 paragraph. 1 sentence 1 lit. f GDPR.

The newsletter is sent on our behalf by service providers to whom we provide your email address for this purpose.

If the newsletter is sent through a service provider based in the US, it is certified under the EU-US Privacy Shield. As a result of this agreement between the US and the European Commission, the European Commission has established an adequate level of data protection for companies certified under the privacy screen.

You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link included in the advertising e-mail.

Cookies

In order to improve the user experience on our website and to enable you to use certain features of it to display suitable products or conduct market research, some pages of this website use so-called cookies. This serves the protection of our legitimate interests in the optimized presentation of our offer according to art. 6 paragraph. 1 sentence 1 lit. f GDPR that are decisive in the process of balancing interests. A cookie is a small text file that is automatically stored on your end device. Some of the cookies we use are deleted after you close the browser session, ie when you close the browser (these are the so-called session cookies). Other cookies are stored on your end user device and allow us to recognize your browser when you visit us again (persistent cookies). To check the storage period of cookies, you can use the Overview function in the cookie settings of your web browser. You can configure your browser to inform you when a page uses cookies and decide on a case-by-case basis whether to accept or reject cookies on a particular website or in general. Each browser has a different policy for managing the cookie settings. The browser policy is described in the Help menu of each browser and explains how to change your cookie settings. See the links below for more information on how to change the settings in your browser:

Internet Explorer ™:https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Safari ™:https://support.apple.com/kb/PH21411?locale=de_DE

Chrome ™:http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647

Firefox ™ https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Opera ™:http://help.opera.com/Windows/10.20/en/cookies.html

Please note that disabling cookies may limit your access to some functions of our website.

Web analysis

Use of Google (Universal) Analytics for web analysis

For website analysis, this website uses Google (Universal) Analytics, a web analysis service from Google LLC (www.google.de). In accordance with art. 6 paragraph. 1 sentence 1 lit f GDPR, this serves to safeguard our legitimate interests in an optimized presentation of our offer that take precedence in the process of balancing of interests. Google (Universal) Analytics uses methods with which your use of the website, such as cookies, can be analyzed. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address will be shortened before being sent within the member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. The anonymous IP address sent by your browser as part of Google Analytics will not be merged with other Google data. After termination of the use of Google Analytics by us, the data collected in this context will be deleted.

Google LLC is headquartered in the US and is certified under the EU-US Privacy Shield. You can view a current certificate here. As a result of this agreement between the US and the European Commission, the European Commission has established an adequate level of data protection for companies certified under the privacy screen.

You can prevent Google from collecting the data generated by the cookie regarding your use of the website (including your IP address) and having it processed by Google, by downloading and installing the browser plug-in provided via the following link is available:http://tools.google.com/dlpage/gaoptout?hl=en. As an alternative to the browser plugin, you can click on this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie is stored on your mobile device. If you delete your cookies, you must click on the link again.

Sending reminders by email

If you have given us express permission for this during or after your order in accordance with art. 6 paragraph. 1 sentence 1 lit. a GDPR, we use your e-mail address to send you an evaluation study by e-mail.

Consent can be withdrawn at any time by sending a message to the contact option described below with effect for the future.

Contact options and your rights

As a data subject, you have the following rights:

in accordance with art. 15 GDPR, you have the right to request information about your personal data processed by us, to the extent described therein;

in accordance with art. 16 GDPR, you have the right to demand the immediate correction of incorrect or complete personal data stored by us;

in accordance with art. 17 GDPR, the right to request the deletion of your personal data stored with us, unless further processing

- exercise freedom of expression and freedom of information;

- for compliance with a legal obligation;

for reasons of public interest, or

- asserting, exercising or defending legal claims is required;

in accordance with art. 18 GDPR, the right to request the restriction of the processing of your personal data, insofar as this is the case

- you deny the correctness of the data;

- the processing is unlawful, but you refuse to delete it;

- we no longer need the data, but you do need it to establish, exercise or defend legal claims, or

- you have objected to the processing pursuant to art. 21 GDPR;

In accordance with art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, up-to-date and machine-readable format or to request its transfer to another controller;

The right to lodge a complaint with a supervisory authority in accordance with art. 77 GDPR. You can also contact the supervisory authority in your usual place of residence or workplace.

If you have questions about the collection, processing or use of your personal data, information, correction, restriction of processing or deletion of data or withdrawal of a given consent or objection to a specific use of data, please contact privacy officer of the company.

Judith van den Briel
Cooper & Quint Dog Accessories
M. Dotingalaan 19, 1381 EZ Weesp
info@cooperandquint.com